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Submissions consisting of the following are considered incomplete and will be removed: Please read our new rules page for more in-depth rules. Please do not submit the same issue more than once within 24 hours. Do everything you can to reduce the effort of the wonderful folks offering to help you.Īfter solving your problem, please mark it as solved by clicking 'flair' and confirming the 'solved' tag. State everything you have tried and all the guides/tutorials/sites you have followed as well as why they were unsuccessful. Try to research your issue before posting, don't be vague. The subreddit is only for support with tech issues. Please include your system specs, such as Windows/Linux/Mac version/build, model numbers, troubleshooting steps, symptoms, etc. Live Chat ~Enter Discord~ Submission Guidelines If the issue persists, please be sure to let me and I will do all I can to help.Check out our Knowledge Base, all guides are compiled by our Trusted Techs. If performing a hard reset, or moving the printer to a wall outlet resolve the issue, please click the Accept as Solution button below so the community can see your issue is resolved. * In this document you will see, ISSUE: Problems or issues may arise when an HP LaserJet series printer is connected to an uninterruptible power supply (UPS), a power strip, or a surge protector < This is not limited to Laserjet printers. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector Also, even if you have been using a surge protector/power bar all this time and you feel it is not the cause, please connect it to a wall outlet just so we can eliminate the power source as the root cause. While it is unplugged, hold down the power button on the printer for 10-15 seconds to release any built up power, then after the minute has passed, plug the printer back in.
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To do so, leave the printer on and unplug the power cable for 1 minute. I understand from your description that you cannot update the printer as it is stuck in busy status. Hey welcome to the HP Forums! I'd be happy to help you update your OJ 8610.
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